Terms & Conditions

Review the terms and conditions governing the use of the MedMaxBill, Inc. website and medical billing services. Learn about your rights, your responsibilities, and our policies regarding the use of the platform.

Non-Solicitation of Clients, Customers, and Employees

During the term of this Agreement and for a period of two (2) years following its termination regardless of the reason both the Provider and MedMaxBill agree not to:

1. Directly or indirectly encourage or persuade any clients or customers of the other party to engage with a competing entity or alternative service provider.
2. Share, reveal, or otherwise disclose the names, addresses, or any other identifying information of the other party's clients or customers to any external individual or entity.
3. Solicit, hire, or attempt to hire any employee or agent (current or former) of the other party, or induce them to leave their current employment.
4. Make or publish any statements that could damage or tarnish the reputation of the other party, including its principals, officers, directors, shareholders, employees, or agents.

Confidentiality

Each party agrees to maintain the confidentiality of any proprietary or sensitive information received from the other party. Such information shall not be disclosed to third parties or used for personal benefit, except as necessary for fulfilling the terms of this Agreement.

Non-Competition

For the duration of this Agreement and for one (1) year following its termination, both the Client and MedMaxBill agree not to:

• Directly or indirectly participate in any business activity that competes with the operations or services of the other party.
• Own, manage, be employed by, consult for, invest in, or otherwise engage with any entity that offers competing services or products.

Term and Termination

This Agreement begins on the date of the last signature and remains in effect for one (1) year. It will automatically renew for subsequent one-year terms unless either party provides written notice of non-renewal at least thirty (30) days before the current term ends.

Either party may terminate this Agreement for cause by providing written notice if the other party:

• Breaches a significant provision of this Agreement and fails to address the issue within thirty (30) days of receiving notice, or
• Declares bankruptcy, becomes insolvent, or initiates proceedings under any bankruptcy or insolvency law.

Use of Services

MedMaxBill's messaging platform allows Providers to efficiently communicate with their patients regarding appointment reminders, billing updates, and practice announcements. By using these services, the Provider grants MedMaxBill permission to use their practice information to send such communications in accordance with legal standards and patient consent requirements.

Provider Responsibilities

The Provider agrees to:

1. Supply accurate, up-to-date practice and patient information to MedMaxBill.
2. Ensure that patients have either consented to, or can reasonably expect to receive, communications about their healthcare or billing.
3. Guarantee that all communications comply with relevant legal and regulatory requirements, including consent and data protection laws.

Data Protection and Confidentiality

MedMaxBill is committed to protecting all shared patient and provider information. We adhere to HIPAA standards and other applicable privacy laws. Key data security practices include:

1. Never selling or disclosing patient or provider data to third parties without proper authorization.
2. Only sharing information when legally required or essential to providing our services.
3. Encrypting all data during transmission and storage using industry-standard protocols.

Consent and Authorization

By using our messaging services, you confirm that you have secured the appropriate patient consents required to send healthcare-related communications. You also authorize MedMaxBill to send these messages on your behalf.

Opt-Out Policy

Patients may opt out of receiving communications at any time. Each message will contain opt-out instructions. Once a patient opts out, MedMaxBill will immediately discontinue all communications and notify the Provider accordingly.

Limitation of Liability

MedMaxBill is not liable for any delays, errors, or damages resulting from the messaging services due to:

1. Inaccurate information provided by the Provider.
2. Technical issues outside of MedMaxBill's control.
3. The Provider's failure to obtain appropriate patient consent.

MedMaxBill will not be held responsible for any indirect, incidental, or consequential damages arising from the use of its services.

Severability

If any section of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining sections shall remain in full force and effect.

Governing Law and Jurisdiction

This Agreement is governed by the laws of the State of New York, without regard to its conflict of law provisions. Any legal disputes arising from this Agreement shall be resolved within the jurisdiction of New York.

Amendments

MedMaxBill reserves the right to update or revise these Terms and Conditions at any time. Any changes will be published on our official website. Continued use of our services following the publication of changes constitutes acceptance of the updated terms.

Contact Information

For questions regarding these Terms and Conditions or the services provided by MedMaxBill, please contact us at:

MedMaxBill, Inc. Phone: (516) 400-8078 Address: 18 Academy Ln Levittown, NY 11756, USA Website: https://medmaxbill.com/

Acceptance of Terms

By signing this Agreement or submitting any online forms provided by MedMaxBill, you acknowledge that you have read, understood, and agreed to all of the terms and conditions outlined above.

SMS Terms & Conditions

1. SMS Consent Communication Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications If you have consented to receive text messages from MedMaxBill, Inc., you may receive messages related to:

1. Follow-up inquiries
2. Marketing

Example (follow-up): "Hi, this is [Agent Name] from MedMaxBill. Thank you for your recent inquiry. We'd be happy to discuss how our medical billing services can support your practice. Please let us know a convenient time for a brief call. Reply STOP to opt out."

Example (marketing): "Hi, this is MedMaxBill. We're excited to offer affordable Virtual Medical Assistant (VMA) services to help streamline your practice and improve efficiency. Contact us today to learn more. Reply STOP to opt out."

3. Message Frequency Message frequency varies depending on the type of communication. You may receive up to [INSERT ONE CONSISTENT NUMBER] messages per week related to follow-up inquiries and marketing.

4. Potential Fees for SMS Messaging Standard message and data rates may apply, depending on your carrier's pricing plan. Fees may vary for messages sent domestically versus internationally.

5. Opt-In Method You may opt in to receive SMS messages from MedMaxBill by submitting an online form at [INSERT FORM URL].

6. Opt-Out Method You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help If you are experiencing any issues, reply with the keyword HELP, or contact us directly at (516) 400-8078.

8. Standard Messaging Disclosures

1. Message and data rates may apply.
2. Opt out at any time by texting "STOP."
3. For assistance, text "HELP," or visit our Privacy Policy at https://medmaxbill.com/page/privacy-policy and Terms and Conditions at https://medmaxbill.com/page/terms-and-conditions.
4. Message frequency may vary.

Additional Option: If you do not wish to receive SMS messages, simply leave the SMS consent box unchecked on our forms.